Refund policy

At PerfumesORA, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

  • The return request must be made within 30 days of delivery.
  • The item must be in its original condition and packaging.
  • Perfumes should be unused and unopened where applicable.
  • Proof of purchase may be required.

We reserve the right to decline returns that do not meet these conditions.

How to Request a Return

To initiate a return, please contact us with your order number, reason for the return, and relevant details. Our customer service team will provide you with the return instructions.

Email: contact@perfumesora.com
Phone: +1 986-210-1952

Please do not send items back without contacting us first.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund to your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible with your order details and photos of the item. We will review the issue and work with you to provide an appropriate resolution.

Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, return shipping costs may be the responsibility of the customer.

Contact Information

PerfumesORA
3fr 3r Fish Camp Rd
White Oak, Georgia 31568
United States

Email: contact@perfumesora.com
Phone: +1 986-210-1952